Frequently Asked Questions
Product & Ingredients
Find common questions about our products, ingredients, and finding the perfect fit for your skin! If you need personalized recommendations, connect with us!
What skin type are your products suitable for?
Our products are formulated for all skin types. Please refer to individual product descriptions for detailed information about which products are best suited for your specific skin type and concerns.
Are your products cruelty‑free?
Yes, Fulkhari is committed to cruelty-free practices. We do not test our products on animals.
Are your products fragrance-free?
Our products are fragrance-free, only containing natural essential oils for a subtle scent. Check the individual product descriptions for details. If you have sensitivities, we always recommend patch-testing a small amount of product first.
Do you use natural ingredients?
We strive to formulate our products with a blend of high-quality natural and scientifically proven ingredients. We believe in combining the best of both worlds to create effective and safe products. See individual product descriptions for ingredient details.
Do you offer samples?
Samples are available to be purchased individually.
Shipping & General
Looking for quick answers? Find details about shipping, returns, payment options, and more here. If you need further assistance, feel free to reach out.
Do you offer international shipping?
We currently ship to addresses within Canada and the United States only. Shipping rates and delivery times may vary. See our Shipping Policy for more details.
What should I do if my order arrives damaged?
Please contact us at support@fulkhari.com with your order details and photos of the damaged product. We'll assist you with a replacement or refund.
What are the delivery times?
Orders typically process within 1-2 business days. Estimated delivery times depend on your location and chosen shipping method. You'll receive tracking details once your order ships.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options at checkout.
Can I return or exchange a product?
At Fulkhari we understand that there are situations where you may be unhappy with your products. Contact us support@fulkhari.com for a solution! For more information see our Return Policy.
Do you offer discounts or promotions?
Yes! Subscribe to our newsletter for exclusive offers, early access to new products, and beauty tips.