Refund policy

Returns & Refunds 

Commitment to Quality & Samples: At Fulkhari, we are committed to the quality of all our products. To help ensure you love your selection, we offer samples of many of our products (where available) for you to try before committing to a full-size purchase. Due to the nature of products and for hygiene reasons, we cannot accept returns on opened or used products unless they arrive damaged or defective.

Damaged or Defective Products: If you receive a product and the product packaging or contents are damaged (e.g., leaking bottle, broken seal), please contact us immediately at support@fulkhari.com with clear photos of the damaged product and its packaging. If we ask you to return the damaged item, we'll cover the cost of return shipping, providing you use a pre-paid return shipping label. 

*Minor cosmetic damage to the outer packaging that does not affect the product's integrity will not be considered eligible for return. Please note we assess each case individually. 

Refunds or store credit will only be issued at our discretion in cases where a replacement is not possible.

Timeframe for Damage Claims: All claims for damaged or defective products must be made within 7 days of receiving your order. Claims made after this period will not be accepted.

*Final Sale Items: All items listed as "Final Sale" are unfortunately not eligible for returns, exchanges, or refunds, unless the product arrives damaged or defective.

Important Notes
This policy is subject to change without notice. Please review the most current version on our website before making a purchase. By placing an order with Fulkhari, you agree to this Return Policy. 

Contact Us
If you have any questions about our Shipping and Return Policy, please contact us at: support@fulkhari.com